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Cubot a8809 – back to China

I bought a cell phone Cubot a8809 sometime ago and when she was not working. The worst, plus nothing comes up on the screen, the phone appeared to have been opened, as shown in part poorly embedded silver photo below:

Missing screws and seals the buttons were a little loose.

The stickers from the back were also poorly pasted.

But none of this would be a serious problem if the phone worked. He even cared, noisy when you could boot but there was no video on the screen. Actually, the cell phone came to work for 5 minutes, but then did not yield any sign of life.

At the bottom the evil sticker pasted I referred.

Inside, under the battery, There were many scratches, Although nothing to harm the phone, If you were working.

I tried everything. I loaded the battery externally, called by pressing all the buttons, I tried looking on Google, but there was no how to make the phone work.

After the defeat I decided to open the phone, to see if any luck there was a bad connector attached. There was nothing wrong apparently. Desencaixei all connectors and reencaixei but followed the defect.

Sounds pretty simple circuit, and not very well protected against impacts.

When the mobile phone or any other product comes with default, the only way to solve the problem is to send back to China. Like this, I closed the phone properly, I put in the box and I contacted the store PandaWill attendance system. They gave me the RMA address them in china that I printed on a label and pasted in the package. I didn't know, but any of our post offices send international packages. Too bad it's kind of expensive, about of R $ 50.

So the store received the package with the broken phone sent him to the factory which repaired the defect. After that the phone was sent back to me, and this whole process took about four months. Now yes, I have a Cubot A8809 functioning normally, What will be described later in a review on it. I leave the link below to see details of the cell phone or the price to send a product back for China:


About Adriano

Professor, Engineer and buyer of products crazy China.


  1. Hi but I need to send a cell phone repair! paid his customs fee when it arrived in Brazil! then when it is tidy and back have to pay the fee again?

    • Send a cell phone for RMA is a complex procedure, you have to go in an agency the IRS to apply for an authorisation, What will prevent double taxation. If you simply send, When you get will be taxed again. Happened to me… I chose to do so and take the risk of being taxed again.

  2. Nigel Drumond

    I have a mobile one and he is cubot defective, do you have any authorized where can I get concert? or no way?

  3. Ronaldo Days

    Hello professor,comfaço to get an electronic scheme of a radio with dvd MOX brand Mo model DVD 1105

    • I doubt very much you can. I searched in Google and now no sign. Maybe the card is common to other manufacturer and it is possible to find the schema of this. But to sum up, I don't think it will be possible.

  4. William Oliveira

    When sending a unit bought in China to be changed because came defective I have to pay again the import taxes?

    • There is an RMA procedure (return for repair) here in Brazil, but it is complicated and requires filling out a form and go to a service at the IRS here in Brazil. I thought it was so convoluted that I preferred paying taxes again.

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